Core need this step aims to fulfil: Learning & Evolving
Key questions for this step:
What learning does this experience bring us as a group/team?
What agreements could help us to prevent tensions from affecting our collaboration in the future?
Some best practices that might be helpful:
- Harvest key insights and learnings in a way that can serve the team in the future.
- Make sure you document any agreements you make.
- Agree on a review date and evaluation criteria for agreements.
- Safe words could be a great way to bring awareness into the team that tension levels are rising.
- A way to prevent tension to rise is to create regular spaces for informal conversations, retrospectives and peer reviews, that allow tensions to be resolved before they escalate.