Step 4: Resolving the tension

Core need this step aims to fulfil: Integration

Key questions for this step:

Are any further steps necessary or did this sharing already resolve the tension? 
What agreements / further actions are needed?

Some best practices that might be helpful:

  • If there is a need for further action, do not go for the first idea, taking a moment to reflect and see what other options are there may open up new possibilities
  • Keep an open mind and feel free to brainstorm different ideas/options rather than going for the first and most obvious solution. 
  • Ensure proposals are clear to the group and check for objections with those affected before adopting any. 
  • Make sure agreements have a review date and that someone feels responsible for the follow up. 
  • Agree on evaluation criteria for agreements. 
  • Make sure you document any agreements you make.