Preparatory step: Clarify the tension

Core need this step aims to fulfil: Clarity

Key questions for this step:

What am I observing and how does this affect our collaboration? 

Some best practices that might be helpful: 

  • Focus on what you can physically perceive (What do you see/hear?).
  • Ask a buddy who is neutral or less affected by the situation to help you separate observation from judgements. 
  • Sometimes changing your setting can help you to get a fresh perspective on a situation.
  • Sometimes it takes time until we can clearly express what is happening and is the effect we perceive. Take the time it takes until you get clarity. 
  • Make sure you have clarity on what part of the tension you experience may be related to personal events and development and what part is related to the team / organization.